In an increasingly digital world, staying connected is essential, even while cruising on the open seas. Royal Caribbean’s Voom internet service allows passengers to access high-speed Wi-Fi while enjoying the beautiful ocean views. Whether you want to stream your favorite shows, upload vacation photos, or stay connected with family and friends, Voom provides an excellent solution. In this guide, we’ll walk you through everything you need to know to connect to Voom on Royal Caribbean, ensuring you have an uninterrupted digital experience during your cruise.
What is Voom?
Voom is Royal Caribbean’s premier internet service, touted as the fastest internet at sea. It offers both basic and premium internet packages, enabling guests to choose the plan that best fits their needs. Voom is available on most of Royal Caribbean’s ships, providing seamless connectivity for the following:
- Social Media Browsing
- Video Streaming
- Video Calling
- Email Access
- Web Browsing
Whether you’re working remotely, catching up on emails, or sharing your vacation experiences on social media, Voom allows you to stay connected without compromising speed.
Types of Voom Packages
Before connecting to Voom, it’s essential to choose the right package for your needs. Royal Caribbean offers different tiers of internet access based on usage and connectivity requirements.
1. Voom Surf
The Voom Surf package is designed for those who primarily wish to browse the internet, stay in touch via email, and enjoy social media. This plan offers good speed for web pages and emails but is not optimized for video streaming.
2. Voom Surf + Stream
For guests who want to enjoy high-speed streaming services or video calls, the Surf + Stream package is the best option. This plan allows seamless access to streaming services such as Netflix, Hulu, and YouTube. If you prioritize high-quality video content while at sea, this is the choice for you.
3. Voom Pricing
While prices for Voom packages can fluctuate based on the cruise and current promotions, it is generally offered as a daily fee. Passengers can purchase Voom for the duration of their cruises. The pricing typically ranges as follows:
| Package Type | Price (per day) |
|---|---|
| Voom Surf | $15 |
| Voom Surf + Stream | $20 |
Note: Prices can vary, and it’s always best to check with Royal Caribbean directly or through their online booking system before your cruise.
How to Purchase Voom
Purchasing Voom is simple and can be completed either pre-cruise or onboard the ship.
1. Pre-Cruise Purchase
Purchasing Voom before your cruise can be beneficial, as it often ensures access to promotional rates. Here’s how to do it:
- Visit the Royal Caribbean website or use the Royal Caribbean App.
- Sign in with your reservation details.
- Navigate to the “Internet Packages” section.
- Select either the Voom Surf or Voom Surf + Stream package.
- Complete the secure transaction.
2. Onboard Purchase
If you haven’t purchased a package before your trip, you can still do so once you board the ship. To purchase Voom onboard, follow these steps:
- Connect to the ship’s Wi-Fi network.
- Open your web browser; it will automatically redirect you to the Voom purchase page.
- Choose your desired package and follow the prompts to complete your purchase.
Connecting to Voom on Board
Once you have successfully purchased a Voom package, connecting to the internet is straightforward:
1. Connect to the Ship’s Wi-Fi
To start, you need to connect your device to the ship’s Wi-Fi network:
- Go to your device’s Wi-Fi settings.
- Look for the network named Royal Caribbean or the specific name of your ship.
- Click on the network to connect.
2. Open Your Browser
After connecting to the Wi-Fi:
- Open your web browser. It should automatically redirect you to the Voom login page.
- If it doesn’t, you can type in a random URL (like www.google.com), and it will guide you to the login screen.
3. Log In
To log in, follow these steps:
- Enter your purchased credentials or the email associated with the transaction.
- Agree to the terms and conditions of service.
4. Enjoy Your Connection
Once logged in, you should now have access to the internet! You can start browsing, streaming, or keeping in touch with friends and family back home.
Tips for a Better Voom Experience
To enhance your internet experience while using Voom, consider the following tips:
1. Optimize Your Device Settings
Make sure your device is updated to the latest software version to enhance performance. Additionally, close unnecessary applications that might use up bandwidth in the background.
2. Use No-Refresh Mode for Streaming
If you plan on watching videos or streaming content, it’s advisable to use lower resolution settings. Many streaming services allow you to adjust the video quality for a smoother experience when bandwidth is limited.
3. Offline Options
If you know you will be at sea for an extended period without connection, download content such as movies, shows, or eBooks before your trip. This way, you can enjoy entertainment easily, regardless of internet quality.
Common Issues and Troubleshooting
While using Voom, you may encounter some issues. Here’s how to troubleshoot common problems:
1. Connection Issues
If you have trouble connecting:
- Ensure you have followed the steps for connecting to the Wi-Fi network.
- Make sure your Wi-Fi is turned on and your device is set to airplane mode while connecting.
- Restart your device if you continue to have problems connecting to the network.
2. Slow Internet Speeds
If you experience sluggish speeds:
- Check if other devices are connected to your account and consuming bandwidth.
- Consider switching to a less busy time of day for better speeds.
3. Contacting Help
If you continue to experience issues, you can always contact guest services onboard for assistance. They can provide technical support to help resolve your connectivity problems.
Conclusion
Staying connected during your Royal Caribbean cruise doesn’t have to be a hassle, thanks to Voom. By understanding the types of packages available, purchasing options, and connection processes, you can ensure a seamless experience while enjoying your vacation. Whether it’s sharing breathtaking views from the deck or catching up with loved ones back home, Voom makes it easier than ever to stay connected on your maritime adventures.
As you prepare for your cruise, remember to keep these tips and tricks in mind to optimize your Voom experience, allowing you to navigate the high seas while still sailing through the vast online world!
What is Voom, and how does it work on Royal Caribbean?
Voom is Royal Caribbean’s high-speed internet service designed to provide guests with reliable connectivity while they are at sea. It leverages advanced satellite technology to deliver internet access across the cruise ship, allowing passengers to stay connected with friends and family, stream content, and share their experiences in real-time. With Voom, guests can browse the web, check emails, and even video chat, making it one of the best options for staying online while cruising.
To use Voom, guests can purchase a package ahead of their cruise or onboard the ship. Once the service is activated, passengers can connect their devices to the ship’s Wi-Fi network. Voom is known for its fast speeds, particularly in comparison to other cruise line internet services, making it a popular choice among those who need to maintain communication or want to enjoy online entertainment during their voyage.
How can I purchase a Voom internet package?
Purchasing a Voom internet package can be done in a couple of ways. Guests can pre-purchase their package through the Royal Caribbean website before their departure, often at a discounted rate. Alternatively, packages can be bought onboard the ship at various locations, such as guest services or kiosks. It’s advisable to review the package options available and their pricing details, which may include different tiers depending on your internet needs, such as browsing or streaming.
Once you select a package, you will typically receive instructions on how to access the Wi-Fi network and log in with your account details. This process is user-friendly, ensuring that even those with limited tech experience can get connected without any hassle, allowing for seamless internet access throughout your cruise.
What devices are compatible with Voom?
Voom is compatible with a wide range of devices, including smartphones, tablets, laptops, and some smartwatches. Devices that are able to connect to Wi-Fi can use Voom without any special requirements. Popular operating systems like iOS, Android, macOS, and Windows are all supported, ensuring most travelers can stay connected with their preferred technology.
Guests should note, however, that while multiple devices can be connected, the speed and performance may vary based on how many people are connected to the Wi-Fi network at a particular time. It’s recommended to check the terms and conditions of the package you purchase to understand any limitations on the number of simultaneous connections allowed.
Is Voom available on all Royal Caribbean ships?
Yes, Voom is available on most Royal Caribbean ships in the fleet. The cruise line has made significant investments in technology to enhance connectivity options for its guests, and Voom is part of that initiative. However, it’s always a good idea to verify with Royal Caribbean directly if you’re sailing on a specific vessel, especially if you are booking a cruise that is scheduled for an older ship.
As technology evolves, Royal Caribbean continues to upgrade the internet services on its ships. Therefore, even if a ship didn’t previously offer Voom, it may have implemented the service on subsequent sailings or during dry docks for upgrades. Always check the latest amenities listed for your particular cruise to ensure you stay informed.
Can I use Voom to stream video content?
Yes, Voom is designed to support streaming video content from various platforms, including Netflix, Hulu, and YouTube. While the streaming experience is generally smooth due to the high-speed internet connectivity provided by Voom, it’s important to note that performance may occasionally depend on factors such as network congestion and the number of active users.
For the best streaming experience, consider using Voom off-peak times when fewer guests are likely to be online. It’s also a good idea to download content ahead of time for offline viewing when possible. This way, you can enjoy movies and shows without interruptions, ensuring that your entertainment is readily accessible during your cruise.
Are there any restrictions on Voom usage?
While Voom offers excellent connectivity, there are some restrictions on usage that guests should be aware of. Typically, Voom does not support any form of Voice over Internet Protocol (VoIP) calls, which includes services like Skype and WhatsApp calling. Additionally, certain websites may be blocked in compliance with the cruise line’s policies, so it’s essential to keep these limitations in mind while planning your online activities.
Moreover, heavy data usage such as large downloads or file-sharing can affect the overall speed and quality of service for other users on the network. To help maintain a smooth sailing experience for everyone, Royal Caribbean encourages passengers to use the internet responsibly and be mindful that various activities can impact bandwidth availability.
How can I troubleshoot issues with Voom?
If you experience issues with Voom connectivity, the first step is to check if your device is properly connected to the ship’s Wi-Fi network. Make sure your Wi-Fi is turned on and that you are logged in using the correct credentials. Sometimes, simply disconnecting and reconnecting can resolve slow speeds or connection failures. Restarting your device may also help clear any temporary glitches affecting your internet access.
If you continue to face problems, you can contact the onboard guest services team. They are equipped to assist with common connectivity issues and can provide guidance on how to restore your internet service. Additionally, inform them about your specific issue so they can offer the appropriate solutions to ensure you can maximize your Voom experience.