In today’s smart home era, convenience and security are paramount. One of the leading devices that enhance home safety is the Ring Doorbell. As a smart home device owner, you may find yourself needing to change your Wi-Fi network frequently. Whether you are relocating, upgrading your router, or simply switching to a more reliable internet provider, it’s essential to know how to connect your Ring device to the new Wi-Fi network. In this in-depth guide, we’ll cover everything you need to know to ensure your Ring operates seamlessly on your new network.
Understanding Your Ring Device
Before diving into the process, it’s crucial to understand how your Ring device works. The Ring Video Doorbell connects to your home Wi-Fi network, allowing you to monitor activities at your doorstep through a mobile app. This connection is vital for the device to transmit video feeds and notifications directly to your smartphone.
Why You Might Need to Reconnect Your Ring Device
There are several scenarios in which you would need to connect your Ring to a new Wi-Fi network. Here are some common situations:
- Moving to a New Home: If you’re relocating, your Ring device will need to connect to your new home’s Wi-Fi network.
 - Changing Internet Providers: Upgrading your service often involves a new router, leading to the need for a Wi-Fi connection reset.
 
Understanding these scenarios helps you stay proactive about your Ring’s connectivity.
Preparing to Connect Your Ring to a New Wi-Fi Network
Before you can connect your Ring device to a new Wi-Fi network, you need to ensure that you have met several prerequisites:
Check Your Ring App Version
The Ring app must be updated to the latest version to ensure compatibility with your device. Here’s how to check:
- Open the Ring app on your smartphone or tablet.
 - Navigate to the App Store (iOS) or Google Play Store (Android) to see if updates are available.
 
Gather Your New Network Information
You’ll need the following details to connect your Ring device to your new Wi-Fi network:
| Item | Description | 
|---|---|
| Network Name (SSID) | The name of your new Wi-Fi network. | 
| Password | The password for your new Wi-Fi network. | 
Keep this information handy, as you will need it during the setup process.
Step-by-Step Guide to Connecting Your Ring Device to a New Wi-Fi Network
Now that you are prepared, let’s connect your Ring device to your new Wi-Fi network. Follow these detailed steps:
Step 1: Open the Ring App
Begin by launching the Ring app on your smartphone or tablet. Make sure you’re logged in with the account associated with your Ring device.
Step 2: Select Your Device
Locate your Ring device from the dashboard screen. Tap on the device that you want to connect to the new Wi-Fi network.
Step 3: Access Device Settings
In the device screen, tap on the settings icon (usually shaped like a gear). This will lead you to the Device Settings menu.
Step 4: Choose Network Settings
In the Device Settings menu, look for the option labeled “Network” or “Wi-Fi.” Click on it to proceed.
Step 5: Initiate Wi-Fi Setup Process
You will see an option for “Change Wi-Fi Network.” Select this option. The Ring device will then enter setup mode, and you will likely hear a specific sound indicating that it is ready to connect.
Step 6: Connect to Your New Wi-Fi Network
In this section, the Ring app will prompt you to select your new Wi-Fi network from a list. Find and select the SSID of your new network. Next, enter the password for the network when prompted.
Step 7: Confirm the Connection
After entering your new network’s credentials, the app will attempt to connect your Ring device to the new Wi-Fi network. A successful connection will be confirmed by an audible alert and a message on your screen.
Step 8: Complete the Setup
Once your Ring device is connected to the new Wi-Fi, you will receive a confirmation notification. You can now access the live feed and features as before.
Troubleshooting Connection Issues
While the setup process is straightforward, issues may arise during the connection to a new Wi-Fi network. Here are common problems and their solutions:
Problem 1: Cannot Find New Wi-Fi Network
If you are unable to see your new Wi-Fi network listed, check the following:
- Router Distance: Ensure your Ring device is within a reasonable range of your Wi-Fi router.
 - Router Settings: Confirm that your Wi-Fi network is not hidden in your router settings and that it supports 2.4 GHz, as many Ring devices do not support 5 GHz networks.
 
Problem 2: Connection Fails Even with Correct Credentials
If you are receiving errors after entering your password, consider these solutions:
- Check Password: Double-check that you are entering the password correctly. Many passwords are case-sensitive.
 - Reboot Your Device: Restarting both your Ring device and your router can often resolve temporary issues.
 
Maintaining a Stable Connection for Your Ring Device
After successfully connecting your Ring device to a new Wi-Fi network, you’ll want to ensure it continues to operate smoothly. Here are a few tips to help maintain a stable connection:
Regularly Update Your Ring App
Keep your Ring app updated to the latest version to benefit from performance improvements and bug fixes.
Check Wi-Fi Signal Strength
A weak Wi-Fi signal can cause issues with connectivity. Use the Ring app to test the signal strength detected by your device and consider relocating your router if the signal strength is low.
Consider Wi-Fi Extenders
If your home has dead zones or weak coverage areas, investing in Wi-Fi extenders can enhance the connectivity and efficiency of your Ring device.
Monitor Your Internet Bandwidth
Multiple devices on your network can slow down the bandwidth. Evaluate your internet usage and prioritize bandwidth for your Ring device for optimal performance.
Conclusion
Connecting your Ring device to a new Wi-Fi network doesn’t have to be a daunting task. Armed with the right information and our step-by-step guide, you can ensure that your Ring continues to provide you with the safety and convenience you expect. Remember to prepare ahead of time, follow the setup instructions carefully, and troubleshoot any issues that arise. With these practices in place, you’ll keep your smart home secure and functional. Initiate your connection to a new Wi-Fi network today for uninterrupted home security monitoring!
What should I do if I forgot my Ring device’s Wi-Fi password?
If you’ve forgotten your Wi-Fi password, the first step is to check your router settings. You can usually access your router’s interface by entering its IP address into a web browser on a device connected to that network. Once logged in, navigate to the Wi-Fi settings section to find the current password. You may also find this information on a sticker located on the router itself.
If you’re unable to retrieve your password through these methods, consider resetting your Wi-Fi password directly on your router. After resetting, make sure to reconnect your Ring device by entering the new password during the setup process. Remember to update any other devices that were using the previous password as well.
Can I connect my Ring device to a different Wi-Fi network?
Yes, you can connect your Ring device to a different Wi-Fi network. To do this, you will need to open the Ring app on your smartphone. From the app’s home screen, navigate to the device settings for the specific Ring device you wish to change the network for. Select the “Change Wi-Fi Network” option to begin the process.
The app will guide you through the necessary steps to connect your device to the new network. You’ll be prompted to select your desired Wi-Fi network and enter the corresponding password. Once completed, your Ring device should successfully connect to the new Wi-Fi network, allowing you to continue using its features.
What if my Ring device won’t connect to the Wi-Fi network?
If your Ring device is having trouble connecting to the Wi-Fi network, first ensure that you are within a reasonable range of the router. Weak signals can lead to connection issues, so moving closer to the router can help. Additionally, check whether the Wi-Fi network is functioning correctly by confirming that other devices can connect to it without issues.
If the signal is strong and other devices are connecting well, try resetting your Ring device. This can be done by pressing the reset button located on the device. After the reset, attempt to reconnect to the Wi-Fi network through the Ring app again. If problems persist, consult the Ring support resources or your router manufacturer’s guidelines for troubleshooting steps.
Do I need to reinstall the Ring app when changing Wi-Fi networks?
No, you do not need to reinstall the Ring app when changing Wi-Fi networks. The app remains installed on your device, and you can easily manage your Ring devices through the existing app. Simply open the app, navigate to the device settings, and use the option to change the Wi-Fi network for your Ring device.
The app will guide you through the necessary steps for connecting to the new Wi-Fi network without requiring any additional downloads. This makes the transition smooth and straightforward, allowing you to maintain access to all your Ring device settings and features without any interruptions.
Can I connect my Ring device to a 5GHz Wi-Fi network?
Many Ring devices only support 2.4GHz Wi-Fi networks, which are typically better for extended range and connecting to devices placed farther from the router. If you’re trying to connect to a 5GHz network, you may encounter difficulties depending on your specific Ring model. Always check the specifications for your device to understand its compatibility.
If your device does not support 5GHz but you wish to use a dual-band router, you can set up a separate 2.4GHz network within your router’s settings. This will allow your Ring device to connect seamlessly while giving you the flexibility to enjoy the faster speeds of 5GHz on other devices that support it.
How do I reset my Ring device to factory settings?
To reset your Ring device to factory settings, locate the reset button on the device. For most Ring models, this button can be found on the back or bottom. Press and hold this button for about 15 seconds. The device will flash and/or announce that it is resetting, indicating the process is underway.
After the reset is complete, your Ring device will return to its default factory settings, erasing any previously saved configurations, including connected Wi-Fi networks. You will then need to set it up again through the Ring app, providing the necessary information to connect it to your Wi-Fi network.
Is it possible to control my Ring device remotely after changing the Wi-Fi network?
Absolutely, you can control your Ring device remotely after changing the Wi-Fi network, as long as the device is connected to the internet. The Ring app allows you to access the live feed, review recordings, and adjust settings from anywhere, provided that your smartphone has an internet connection.
Once your Ring device is successfully connected to the new Wi-Fi network, it will function as it did before, with all features accessible remotely. Just ensure that you’re using the same Ring account details to log into the app, allowing you to maintain full control over your device regardless of any changes made to the Wi-Fi setup.